Naira and her team Lilit and Karine were excellent as usual. Their exceptional professionalism, expertise and hard work always sets them apart. This is the second time Naira sold a house for me and I keep going back to her and the team because of the superior trust I have in them and their skills.
by Aram GrigoryanI am so pleased with Naira, Karine, and their entire team that words alone will not do them justice. Complete strangers walked into my house and changed my whole life. What strong, professional, hardworking, but at the same time, loyal and wonderful individuals. You would "absolutely" want them on your side. My house was on the market with a previous agent, with no serious offers. And not only that, I had issues arising from every corner and I didn't know where to turn. I was at a point where I could not see the light at the end of the tunnel. I had heard of Naira from a family friend and had seen a couple of her open house signs. So as a last resort, I decided to give her a call. That was the best decision I had ever made. We met a few days later at my house and she assured me that she could sell my house within a very short time. I said, "Naira, I have all these problems." She said, "Don't worry. I'll take care of them." Really? So why didn't someone tell me that was a possibility? That's exactly what I needed all along, a helping hand. The next day, she took charge, without even signing a contract. She took care of every single issue in a very short period of time. It was beyond belief. I was finally able to take a deep breath. When all matters were resolved, the next day, Naira, Karine, and their crew came and started cleaning, painting, and doing whatever needed to be done to make my house presentable, and staged it beautifully, all without charge to me, and put the house on the market. I must say that they work very hard for their money. For them no task is too difficult to do as part of selling a house. They have the knowledge and the knowhow to get you maximum benefit. Sure enough, I had multiple offers within two weeks of the house being on the market, and we went into escrow at asking price when other properties in the neighborhood were not selling. All throughout, things were very calm and stress-free and competently handled. That was a very important factor for me because I had been through a lot and did not need more stress added to my life at that point. They would tell me to go have coffee and relax and leave everything up to them. They made the whole process seem effortless. Unfortunately, due to reasons beyond their control, the transaction fell out of escrow. And even though we had back-up offers, Naira said she would buy my house to expedite the sale because I had already secured another place to live in and it was financially draining for me; that she would close escrow within three weeks. I told myself I had trusted them thus far, I'm going to continue trusting them and agreed with her. The bottom line is, she delivered what she promised, with no gimmicks, where most other agents definitely would have taken advantage of the situation. It was amazing. She bought my house at full price. She closed escrow within two or three weeks, on my birthday. What a birthday present. I try to think of things they could have done better and I can't think of anything. I would highly recommend them to anyone wanting to sell or buy property. And when I said, "Naira, I couldn't have done it without you," she said, "Hun, you deserve it." How do you not respect and cherish people like them? Being able to trust your agent is a big plus in the real estate business. I don't know if I came across them due to luck or if they were a godsend, but they are a needle in a haystack, good, honest, and loyal people, which is very hard to find in this day and age, especially in the real estate business. Naira and Karine, thank you so very much for all your hard work and dedication. It's an honor and a pleasure knowing you. You will forever be in my prayers, and you will be the subject of my conversations for a long, long time.
by Karine SepejianNaira and Karine were amazing to work with. They helped us stage our home beautifully with their own decorative items, super hands on, took ownership of the whole selling process. We got top dollars on our property within 2 weeks of listing. We expected the process to take so much longer given the average # of days to sell in our neighborhood. We were pleasantly surprised how quickly all of it went down! They also worked with our schedule to schedule open houses during the most ideal days/times. Very smooth process and would highly recommend! They understand the Glendale market and are very realistic and forthcoming in their valuation, beautiful staging, and agent representation of our home. They treated our home like their own and attracted a wonderful family that will continue to care for and love our house. We definitely recommend Naira and Karine to anyone who is looking for a dedicated, warm, communicative, understanding, and trustworthy real estate team whether it be as a seller or as a buyer. Many thanks to Naira and Karine for handling the sale of our house.
by Joan KimOur experience with Naira and Karine was fantastic. They managed to get our house listed very quickly and it was a very easy process for us. We sold within the first week of the house being on the market for $51,000 over the asking price. What was really impressive for us is that there was almost no effort, we’ve bought things for a couple hundred dollars that were more painful to deal with before. We were very nervous seeing other properties being up for sale in our neighborhood not selling, but ours sold the fastest in only 7 days and for the highest market price! Naira and her team are very personable and make sure that you are NOT under a lot of stress! Things were very relaxed and competently handled, it was a very comfortable process. Naira and Karine were very involved throughout the entire time always keeping us in the loop. They know the Glendale market extremely well and they have the right temperament for dealing with clients as a realtor, which is a very important component when selling your home. Naira and Karine represented both us and the buyers in the sale, which made the process so much smoother. The whole selling process was tremendously easy we only had to worry about finding our new home in a new state and never worried about the sale of our home. It was liberating not having to worry, especially with such a large transaction. We interviewed with a few realtors before meeting with Naira and Karine. We got the sense with Naira and Karine instantly when talking to them that we wouldn’t have to worry and that it would just work! When we first met with the team they said that it would sell quickly and they were RIGHT! We are very lucky for being able to work with Naira and Karine. We enjoyed the entire process. BIG thanks to Naira and Karine for making this all happen so quickly and providing us such a great result! We are very lucky to have them sell our home it worked out very very well!
by Mark RichardsonI had an investment property in Hollywood Hills and interviewed a few real estate agents/firms to sell it. Initially I was concerned and I wanted a company who would make the process as easy as possible while getting top dollar. Naira and her team were my choice! I was blown away by their initial presentation and made me feel comfortable listing with them. From the beginning of the process to the end, Naira and Karine made it extremely easy as they kept me updated and responded very quickly to any phone calls or emails. Naira and Karine were great agents to work with, they're knowledgeable and get things done fast. Amazing group in the business. They genuinely care about their clients and do everything they can to make you feel special and taken care of. If you're looking to buy or sell a home and don't want to deal with mountains of stress and worry, this is the place to go. They were extremely kind and patient with my celebrity tenants and making sure they kept everyone happy. They found the buyer for my home and escrow period was 30 days! They closed the deal on the 20th day! They also staged my home in such an elegant way at no cost to me it was all complementary! No other agents that I interviewed offered to stage my vacant home after then tenants officially moved out. These ladies really get the job done in the most pleasant way.
by Pier & RitaAfter interviewing 3 local agents it was obvious that Naira Khnkoyan was the one to choose: professional, organised and a friendly, sincere demeanor. I live overseas and it was vital to have an agent i could completely trust and Naira reinforced that every day in every way throughout the transaction process. She kept me up to date with all necessary details and handled all issues in a timely manner. Her natural kind and thoughtful manner made it feel I had known her for years and a true friendship was borne. Nothing was too much for her and her team and they went beyond and above to assist with things that an average real estate agent would not. The outcome was selling the home for 12% over estimate and I could not be happier to recommend her highly as her integrity as always married with competiveness and desire to gain the best outcome. L
by Laurie BrightonNaira and her team are a company that you can trust to get your property Sold!! We hired Naira to handle the sale of our home. You will not be able to resist smiling when working with Naira and the team. They are genuinely friendly and always excited to help you! They prepared the home so quickly and professionally and BOOM we hit market. My husband and I left for a trip and our return date was 1 week later. When we returned, Naira had 12 offers waiting us! She got us $131,000 more than the asking price which left us in SHOCK! Our original list price was exactly what we were expecting but to surprise us with $131,000 more, We are so thankful for Naira and her team! They were always in touch with us, letting us know how things our going and what to expect. Look no further when searching for an agent! They exceeded our expectations! Her and her team are with you EVERY STEP OF THE WAY!! Why go with one realtor when you could have a WHOLE TEAM at your disposal? Naira has such a wonderful and comprehensive team... Can't thank you enough!!
by Svetla & Yanni GeorgieffNaira Khnkoyan and her Platinum Realty Group team represented us as a seller and our buyer on a multi-million transaction. Naira’s knowledge, dedication, expertise and, most importantly, hard work and exceptional attitude, helped us save our previously mishandled Real Estate endeavor. We had to take the property of the market and cancel the listing with the previous Agents because they couldn't get a single offer on the property for more than 2 months and insisted on the unsolicited price reduction. After my friend introduced me to Naira and I have met with her and Karine, every aspect of the listing was reinvigorated with the warm positive energy that these two ladies brought with them. We got multiple offers within the first two open houses, all within the range of the Higher New Listing Price! Naira, Karine and the whole team are very precise, responsive and provide excellent process handling for both Seller and Buyer. Their efforts were able to successfully guide through our first-time Buyer on the multi-million dollars purchase with conventional loan financing and no experience in our Real Estate market to close the Escrow in less than 45 days! Working with Naira is safe, reliable, fast, and very enjoyable. Thank you, it was literally the Best Possible Real Estate Experience that I had in the last 10 years! When Naira says, “Naira Has the Buyers” she's right, she does have the Right Buyers!!!
by Igor VitteKarine is so great to work with! She always answered our calls and responded to our emails quickly. We trusted her! She understood what we wanted and helped us make a great decision with our home. She felt like family throughout our home buying experience. Even if it was 10 o'clock at night on a Saturday, she would be available to help us see a vacant condo. LOVED working with her.
by Ayman ArajThe value of TRUST in any transaction cannot be overstated. It’s what successful relationships, personal or professional, are built on. Buying or selling a home can be arduous and time-consuming. Rare is the client who has all his/her ducks in a row, but rarer still is an agent who can skillfully and seamlessly navigate the often complex dynamics of real estate. Luckily, I made an excellent choice in Naira Khnkoyan. At our first meeting, I was a bit skeptical when she stated, without hesitation, that she could sell my house within a few weeks. But she quickly put me at ease as she answered all questions and addressed any concerns. She was extremely knowledgeable about the area and the current market dynamics, validating them with published statistics and studies. She was also technologically savvy, tapping databases and search engines to demonstrate how my home would fare in a competitive market. That she sold the home a mere few weeks after that first conversation was no surprise. She and Karine Sarkisian spared no effort in making my home warm and welcoming, and used all the tools available to them - including social media - to give my listing the attention it deserved. They went way above and beyond to build trust and goodwill with both seller and buyer. It is my immense pleasure to recommend Naira Khnkoyan, Karine Sarkisian and the Platinum Realty Group to anyone looking to buy or sell a home. You can trust them to deliver the rock-solid CONFIDENCE of knowing you can get the best value for your home, in terms favorable to BOTH parties.
by Beth & JomaranWhen she says that she will get your home sold guaranteed, she means it. Her professional staging and vast knowledge of homes never fails to impress me. Naira and her team are extremely hardworking, and even that is an understatement, they work day and night to make the buyers/sellers happy!
by Margie & StephanWorking with Naira and her team was probably the best decision we could have made in the years we have had to buy or sell real estate. They are extremely professional, have quick response times, and extremely knowledgeable in the real estate profession. Five stars across the board! They came to the house and gave an honest assessment of what we need to do to sell, set up fantastic photo shots of the house and kept us up-to-date weekly on how the house was doing on the market. They sold the house in short order even over the holidays and sold it for more than we were asking. I wish we had another home for them to sell! Naira offered us complimentary staging for the entire house, she had staged in a way that was so appealing and attractive to any buyer that came through. The photography and videography turned out impeccable! We couldn't be happier with our decision to work with Naira.
by Aren NashvilleI highly recommend Naira to be your agent. Buying a home could be a very stressful time. Naira represented me as a buyer and seller. She is someone that you can depend on one hundred percent. She is reachable seven days a week twenty four hours a day. To me honesty and integrity is very valuable and Naira has it! I met Naira during an open house and now not only she is my agent but also a valuable friend.
by Linnete & AggiMy husband and I saw a lot of Naira Khnkoyan’s signs around town. We knew of her track record as a top producing agent so we gave her a call. When we met with various agents, we told ourselves that we wouldn’t list with anyone right away. But when Naira presented her unique and aggressive sales system with so many benefits and services, we listed right away. No one else offered us so much without risk or obligation. Her marketing system works and her track record speaks for itself. It’s not just theories and promises, but a straight-forward, systemized approach for selling your home quickly, for the most amount of money, with no hassle. In just a minimal amount of time we were presented with 19 offers and went into escrow $65,000 over asking price!! We are beyond satisfied with her one-of-a-kind home selling system.
by Georgie & RossiNaira and her team helped my family sell and buy our homes. They were professional in every sense with every step of the way. My family and I never felt safer and more comfortable going through such a big step in our lives. I met Naira at an Open House that she was conducting and I knew right away that I wanted her team to represent us. One of the many things that I loved about working with Naira was that she's not like most agents who keep hounding you for their business. We asked her to be our agent because we loved the way she did business. We didn't get constant phone calls, call backs, and solicitations from her. Her work speaks for itself. She's honest with everything in every step of the way which is rare to find in agents these days. She makes you feel like family and you know 100% without a doubt that she's got your best interest at heart and she's got your back. She even gave us her moving truck to help us move, hired a cleaning crew to clean our new home before we moved in, and went above and beyond of her responsibilities as an agent. If you're thinking of selling or buying, I have never met an agent who is so fluent in what she does and more humble, honest, friendly, and giving. Also, she has exquisite taste! Once you tell her what you're looking for, she understands your taste perfectly and doesn't waste your time showing you houses you're not going to absolutely LOVE! I am so grateful to have met her and have done business with her and her team!
by Agness & AvaNaira sold our home faster than we thought to an amazing buyer. We were in a multiple offer situation and we did go over asking price. The strategies that Naira has implemented into listing and selling our home really helped in getting more than what we were initially expecting to have left in our pocket. Her team of expertise are amazing, calling on a weekly basis and giving us updates of whats going on what the escrow. We did not encounter a single bump throughout the open and close of escrow. We were referred to Naira and her team by a friend of ours. She has also helped get into a bigger home with a pool. She was quick to find us what we were looking for and I am glad to have worked with her in both of our transactions.
by Michelle SafarNaira is a highly experienced broker who knows the entire city well and the entire real estate process impeccably. She listens to her clients attentively and does not push them to do anything they are not comfortable doing. We are extremely happy in the outcome of our first home purchase. She walked us through step by step firstly introducing us to the buyers presentation at her lovely office located at the Americana in Glendale. We were able to work with Naira and her entire team of experts in this business. Rest assured, we were in good hands. She offered us the guaranteed buy back program, stating if we were not happy with our home purchase within 24 months, then she will buy it back or sell if for free. I recommend Naira to absolutely everyone.
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